Refund policy
Refund Policy
Last updated: September 15, 2026
At Volas, we want you to be satisfied with your purchase.
You may request a return within 14 calendar days of delivery. Items must be unused, unworn, in original condition, and in their original packaging. Please contact us before sending any item back.
Customers are responsible for return shipping unless the item is defective, damaged, or incorrect. Original shipping charges, customs duties, and taxes are generally non-refundable.
After we receive and inspect your return, approved refunds will be issued to the original payment method within 10 business days. Your bank or payment provider may require additional time to process the refund.
Returns may not be accepted for used, damaged, personalized, opened hygiene items, gift cards, or final-sale products, except where required by law.
Contact: volasvolas66@gmail.com